RADICA's omni-channel marketing platform helps businesses boost 10X engagement by delivering personalized, customer-centric messages across Email, SMS, WhatsApp, and moreβall from one powerful platform.
Omni-channel marketing is a customer-centric strategy that delivers seamless, consistent experiences across all marketing channels. Unlike traditional multi-channel marketing where each channel operates in silos, omni-channel marketing unifies your customer data and coordinates messaging across Email, SMS, WhatsApp, Push Notifications, and Social Media.
With RADICA's omni-channel marketing platform, you can create automated customer journeys that intelligently select the right channel for each customer, ensuring your message reaches them where they're most likely to engage.
Reach your customers on every channel from one unified marketing platform
Create high-converting email campaigns with advanced personalization, dynamic content, A/B testing, and automated drip sequences that nurture leads and drive conversions.
Reach customers instantly with SMS marketing campaigns. Perfect for time-sensitive promotions, appointment reminders, and transactional notifications with 98% open rates.
Engage customers on WhatsApp Business API with rich media messages, interactive buttons, and conversational commerce. Build meaningful relationships at scale.
Re-engage website visitors and app users with targeted web and mobile push notifications. Drive traffic back to your site with personalized, timely messages.
Coordinate your social media marketing across Facebook, Instagram, and other platforms. Sync your messaging and track performance from one dashboard.
Connect with customers across Asia through LINE Official Account integration. Send rich messages, create interactive menus, and drive engagement on LINE.
The business impact of unified customer engagement across all channels
Consolidate all customer interactions across every marketing channel into a single, comprehensive customer profile. Get a 360-degree view of your customers.
Deliver coherent brand messaging regardless of which channel your customers prefer. Ensure every touchpoint reinforces your brand identity.
Reach customers on their preferred channels at optimal times. Our AI-powered platform dramatically improves open rates, click-through rates, and conversions.
Let machine learning automatically choose the best channel for each customer and message type. Maximize ROI with intelligent marketing automation.
How leading brands use RADICA to drive customer engagement and revenue
Onboard new customers with a coordinated multi-channel welcome sequence. Start with a welcome email, follow up with SMS, and engage on WhatsApp to drive first purchase.
Recover up to 28% of abandoned carts with timely, multi-channel reminders. Automatically escalate from email to SMS to WhatsApp based on customer response.
Keep loyalty members engaged with personalized rewards notifications, point balance updates, tier upgrades, and exclusive member-only offers across all channels.
Win back dormant customers with targeted win-back campaigns. Use customer data to reach them on their most responsive channel with personalized offers.
Everything you need to execute world-class omni-channel marketing campaigns that drive engagement and conversions.
Connect RADICA with your existing marketing stack
Everything you need to know about omni-channel marketing
Omni-channel marketing is a customer-centric approach that provides a seamless experience across all channels and touchpoints. Unlike multi-channel marketing where channels operate independently, omni-channel ensures consistent messaging, unified customer data, and coordinated campaigns across Email, SMS, WhatsApp, Social Media, and other platforms.
RADICA's platform uses AI-powered channel orchestration to automatically select the best channel for each customer based on their preferences and behavior patterns. By reaching customers on their preferred channel at the optimal time, businesses see up to 10X higher engagement rates compared to single-channel campaigns.
RADICA supports all major marketing channels including Email Marketing, SMS Marketing, WhatsApp Business API, Web and Mobile Push Notifications, Social Media (Facebook, Instagram), and LINE Official Account. All channels are managed from a single unified platform.
Yes, RADICA integrates seamlessly with major CRM platforms including Salesforce, HubSpot, and Microsoft Dynamics, as well as e-commerce platforms like Shopify, Shopline, WooCommerce, and Magento. We also offer REST APIs for custom integrations.
Most businesses can be up and running with RADICA within 1-2 weeks. Our dedicated onboarding team helps you migrate existing campaigns, set up integrations, and train your team. We also offer managed services for businesses that need additional support.
Join 500+ enterprises using RADICA to deliver seamless customer experiences across all channels.
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